8×8 and SBL
Voice, video, chat, contact centre. In the cloud.
Helping organisations communicate faster and smarter
8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
Integrated cloud communications
Modernising your communications by moving to the cloud is the first step in the digital transformation journey. A single solution that brings together voice, video, chat and contact centre in the cloud facilitates new working practices and changes in staff culture, giving employees the tools needed to work together creatively to find new solutions that make lives better, for less.
8×8 X Series combines communications, collaboration and contact centre solutions in the cloud, helping private and public sector organisations deliver modern experiences to customers, citizens and employees.
Amplify your Microsoft Teams investment now with 8×8 Voice for Teams
You’ve chosen Microsoft Teams as your collaboration application and you need to complement it with an enterprise-grade cloud voice communications solution that keeps Teams at the center of your user’s collaboration experience.
That’s what 8×8 Voice for Microsoft Teams is all about. Key benefits include:
- Global PSTN access for your Microsoft Teams users without changing the user experience
- Full PSTN access for Microsoft Teams users in 38 countries, with toll free and DID numbers in 120+ countries
- Unlimited calling plans in up to 47 countries
- A native contact center solution that integrates with Microsoft Teams
- Native integrations with over 35 business applications such as Salesforce, Microsoft Dynamics and Zendesk
8×8 Voice for Microsoft Teams is an enterprise grade cloud-to-cloud Direct Routing integration with the Microsoft Phone System, providing enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface.