• Full Time
  • York


Sales Support

SBL are looking for a new Sales Support team member to support our busy sales teams.

Key Functions of Role:

  • Responsible for supporting the sales team in achieving revenue and margin targets.
  • Responsible for providing administrative support to sales team.


To carry out a varied selection of duties including, but not limited to:

  • Support the sales team in managing new and existing customers.
  • Manage team inbox and respond to customer queries.
  • Ensure that customer information is kept up to date on the CRM system.
  • Source competitive pricing and produce accurate quotations.
  • Keep up to date with the range of services offered by SBL.
  • Attend all relevant product and industry training, use this knowledge when speaking with customers.
  • Provide support for members of the external sales team who are out on business.
  • Log Deal Registration opportunities and report these weekly.
  • Negotiate discounts with Vendors and Distributors to increase margin on quotations and orders. Report successes monthly.
  • Ensure inbound calls are answered in a timely manner.


To comply with all company policy, procedures and other instructions as may from time to time be issued including Health, Safety, Environmental, Security and HR documentation.

Skills/Experience Required:

  • Proactive approach to work.
  • Professional conduct; in all communications.
  • Confident, polite and helpful telephone manner
  • Timely attendance and punctuality
  • Dependable and reliable
  • A high degree of accuracy
  • Good basic IT skills
  • Team player
  • Good communication skills
  • Ability to prioritise and work under pressure
  • Excellent organisational skills

To apply for this job email your details to careers@softbox.co.uk.