• Full Time
  • York

SBL

Internal Account Manager

SBL are looking for an Internal Account Manager to join their expanding team.

Key Functions of Role:

  • Direct account management of customer or partner accounts.
  • To identify and develop prospect clients in to customers spending accounts
  • Accountability for the delivery of business individual or team targets
  • The identification, realisation and progression of business opportunities within the designated business stream.
  • Responsibility for the promotion and fulfilment of SBL’s products and services (both internal and external).
  • The provision of business intelligence directly to the Sector Manager or Strategic Account Manager where appropriate.
  • The completion of customer account profiles and record of significant engagements.

Duties:

To carry out a varied selection of duties including, but not limited to:

  • Meet defined team sales targets as jointly developed with Group Sales Manager.
  • Develop and strengthen relationships with customers, partners and prospects through telephone and email communication.
  • Prospect calling in order to create interest in products and services, generate new business leads and canvassing support for SBL company initiatives’ and other marketing activity
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations or events.
  • Lead generation for SBL Services portfolio for high margin sales opportunities in collaboration with the Sector Manager or Strategic Account Manager where appropriate.
  • Attend when appropriate marketing events throughout the year to represent SBL and capture sales opportunities.
  • Understand customers’ diverse, specific business needs and apply appropriate product and services knowledge to meet those needs
  • Ensuring quality of service by developing a thorough, detailed  and current knowledge of SBL product and services portfolio
  • Develop clear and effective written proposals and quotations for current and prospective customers with assistance from the Sector Manager or Strategic Account Manager where appropriate and when required.
  • Ensuring customer and prospect records are maintained through the CRM system
  • Be responsible for responding and following up all sales leads issued by Internal Sales Supervisor
  • Contributing to team or progress meetings to update and inform colleagues

Responsibilities:

To comply with all company policy, procedures and other instructions as may from time to time be issued including Health, Safety, Environmental, Security and HR documentation.

Skills/Experience Required:

  • Significant B2B sales experience.
  • Excellent communication skills.
  • Excellent time management skills
  • Track record of creativity, innovation and sales target delivery.
  • Account management experience.

To apply for this job email your details to careers@softbox.co.uk.